Withdrawal from Contract
As a consumer you can withdraw from the contract within 14 days of concluding it, without giving a reason. The quickest way is the form on this page.
Version 1.0 · effective from 27 October 2026
Withdraw from the contract online
This form is for consumers who want to withdraw from the contract within 14 days of ordering. You only fill in what we need to find your contract. You do not have to give a reason.
Note: e-mail sending is not set up yet. Download the confirmation after sending.
Draft prepared before launch; a lawyer must review it. Items marked [TO BE ADDED] are still missing. English translation; the Czech version prevails.
Information on the right of withdrawal
Right of withdrawal. You have the right to withdraw from the contract without giving any reason within 14 days. The period runs from the day the contract was concluded, i.e. the day you sent the order.
Where to send the withdrawal. Operator: Martin Matúšek - MM Tire, Stupavská 1358/68, 901 01 Malacky, Slovak Republic, Company ID 56 856 911, e-mail podpora@magnohost.cz, phone 606792659.
How to withdraw. You can withdraw:
- using the online form below (the “Withdraw from contract here” button) – we confirm receipt by e-mail,
- by e-mail to podpora@magnohost.cz,
- by letter to the operator's address.
You may use the model form below, but it is not obligatory. The deadline is met if you send the withdrawal before the period expires.
Effects of withdrawal. We will refund all payments received from you without undue delay and no later than 14 days from the day we receive your withdrawal. We will use the same means of payment you used, unless you have expressly agreed otherwise. You will not incur any fees as a result.
Service provided before the period ends. When ordering, you requested that the service start immediately after payment, i.e. during the withdrawal period. If you withdraw, you will pay us a proportional amount corresponding to the service provided until you informed us of the withdrawal, compared with the full scope of the service under the contract. We deduct this amount from the refund.
Example: a service costing CZK 99 for 30 days, withdrawal after 10 days. The proportional amount is 99 × 10 / 30 = CZK 33; we refund CZK 66.
The service ends with the withdrawal and the data stored on it are deleted. Back up everything you want to keep before sending the withdrawal.
Only consumers (natural persons not buying the service for their business) have the right of withdrawal. Business customers can cancel a service at any time under Article 6 of the Terms and Conditions.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract and do not want to use the online form.
- To: Martin Matúšek - MM Tire, Stupavská 1358/68, 901 01 Malacky, Slovak Republic, e-mail podpora@magnohost.cz
- I hereby give notice that I withdraw from the contract for the provision of the following service:
- Date the contract was concluded (order sent):
- Name of the service, order or invoice number:
- Name of consumer:
- E-mail of the customer account:
- Address of consumer:
- Signature of consumer (only if this form is sent on paper):
- Date: